Т. Шелкова - Can You Speak Over the Telephone. Как вести беседу по телефону

• Название: Can You Speak Over the Telephone. Как вести беседу по телефону
• Автор: Т. Шелкова
• Издательство: Высшая школа
• Жанр: Языкознание
• Год: 1989
• ISBN: 5-06-001624-2

Ведение разговора по телефону на иностранном языке требует от обучающегося определенных навыков понимания, восприятия и удержания в памяти услышанного, а также незамедлительной словесной реакции на услышанное. Недостаточное развитие этих навыков является препятствием к тому, чтобы хорошо и уверенно говорить по телефону.

Пособие ставит своей целью помочь учащимся овладеть навыками беседы по телефону, пользоваться общепринятой терминологией.

Во второе издание (1-е — 1980 г.) внесены исправления редакционного характера.

Для лиц, самостоятельно совершенствующих свои знания английского языка.

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Complimentary Ticket пригласительный билет

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I’ll see that you are paged in the restaurant. Я попрошу, чтобы вас вызвали из ресторана.

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hors-d’oeuvre or turtle soup, sole or omelette, beef fillet or roast duckling закуска или суп из черепахи, палтус или омлет, говяжье филе или жареная утка

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7 for 7.30 с 7 до 7.30 (сбор гостей)

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BEA: British European Airways Британская европейская авиатранспортная компания

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economy class: second class

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Heathrow: the biggest airport in London

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West London Air Terminal: central passenger station that serves as a junction with other lines

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what’s playing Am. что будет

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Eugene O’Neill (1888-1953): a prominent American playwright; “Long Day’s Journey into Night” «Долгий день уходит в ночь”

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to have other fish to fry иметь другие более важные дела

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I’m brimming over with joy and happiness. Я преисполнен радости и счастья.

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the Development Programme Программа развития (экономики)

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the U.N. technical assistance техническая помощь, оказываемая ООН

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to hit the spot Am. попасть в точку, угодить

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free: unoccupied

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Marsh speaking: the generally accepted formal way for a man to announce himself on the telephone is for him to use his surname only, omitting the title Mr. An alternative, perhaps slightly less formal, would be to use the Christian name as well, which is generally accepted in American English, e.g. This is James Marsh speaking.

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a Mr Weston: the fact that the operator uses the indefinite article with the name indicates that she does not know the caller.

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on the line: a standard phrase used by operators to refer to an incoming call

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What can I do for you?: almost a fixed phrase, which is very often used as a polite way of asking someone what he wants

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surveyor инспектор, приемщик

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Splendid: an exclamation of approval which may sound to some people just a little too hearty or pompous

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quick work: often used to refer to anything that has been done quickly, not simply a job or work; e.g. “You made quick work of that ice-cream”, where the implication is that ice-cream was eaten quickly.

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you’ll be pleased to know: a fixed phrase which would be more appropriate in written English. It is one of the phrases which adds formality to this conversation, and would be unlikely in informal telephone conversations.

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subsidence осадка

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You’ve taken a load off my mind: this phrase is colloquial, and is used by someone who has had a cause for worry or anxiety removed.

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to hold things up: to delay proceedings (задержать работу)

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the outstanding work: work that has not yet been completed. Contrast the frequent use of “outstanding” to imply “of outstanding merit, qualities”, etc., as in “He is an outstanding man in every way”, “She has done some outstanding work at school”.

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the plating and polishing shops плакировочный и полировочный цехи

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then you can have a free hand: the sense is that there will be complete freedom from any hindrance: the “hands” of the workmen will be “free”.

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That brings us to Thursday morning: note that idiomatic use of “bring” in such sentences as “That brings us to the next item to be discussed”.

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put it in hand: give instructions to have the job started, e.g. “I’ve got the job in hand”, which means that the job is either being done, or is about to be started.

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I’m not keeping you from anything: the meaning here is “I’m not preventing you from doing anything else (by talking to you)”.

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I do have: note the use of “do” here, making the verb emphatic. The effect of the emphasis is softened, however, by the following clause beginning with but.

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at your disposal: prepared to carry on the conversation. A bit of business phraseology.

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carry on: continue. Contrast the colloquial use to mean “talk too much”, “make lengthy and tedious assertions”, as in “John is a nice chap, but he does carry on about his health”.

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outlet duct выходная труба

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think to inspect: more usually one would expect to find “think of inspecting”, but “think” may be followed by “to” plus the infinitive form of the verb instead of “of plus present participle, as in “I didn’t think to tell him” vs. “I didn’t think of telling him”.

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look, Mr Weston: note this rather informal use of the imperative ‘look” as a signal that the speaker wishes to call attention to a proposition or statement he is about to make.

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loadings нагрузка

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Fine: an informal exclamation of approval or agreement

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Not at all: one of the very few ways in English of replying to someone who has just said ‘Thank you”. For some people it has faintly comic overtones, and these are stronger with the comparable formula “Don’t mention it”. Normally, no reply to “Thank you” is absolutely necessary, but many people feel happier if they say something like ‘That’s all right”, “Pleased to help”, “Glad to be of assistance”, etc.

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get things moving: an informal way of saying “order work to start”

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what with that and this: because of that and this

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up to my ears in it: overloaded with work

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round fortyish: around forty years old

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a little bit heavy-going: rather too serious or pompous

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got his head screwed on the right way: clever, intelligent

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on hand: available

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a bit short-handed: short of staff/workers

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on the packing side: in the packing department

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like the clappers: very quickly

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haven’t got round to: haven’t managed to do/begin

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a bit tricky: rather difficult

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a spot of: a little

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bung: put, throw

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all laid on: all arranged

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I’m very well, thanks: a slightly formal reply to the question “How are you?” than either ‘Tine, thanks” or “Oh, not so bad; you know”.

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I’m afraid: a common conversational way of introducing an apologetic note into what is being said

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there: in that respect

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organise: note this colloquial use of “organise” to mean “get, obtain” (by means of some kind of planning); e.g. “I feel hungry — I’m going to organise a sandwich for myself.”

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to do smth. the hard way: to have difficulties to overcome; e. g. ‘The manager came up the hard way — he started as an errand boy.”

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Great one for the open air: I have a strong liking for the open air. The phrase “a great one for” is sometimes used to indicate strong preferences, as in “Jimmy’s a great one for football”, etc. there often seems to be some humorous intent when the phrase is used.

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our lot: our family

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put up with: toletate. Note the difference of meaning with “put up” to mean “accommodate”, as in “They’ll put up noisy kids in that hotel”.

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give Charles a ring: note the numerous verbs which have to do with making a telephone call. Some of these, beginning with the more formal and ending with the less formal ones are: ‘Telephone X, Ring X, Give X a ring, Give X a tinckle”.

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a dead loss: someone or something completely useless

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scrabbling: combines the notions of crawling in and scratching about in (копаться, рыться)

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popping into: going into. The implication is that it would only be for a short time. “Pop in” is also used of an informal visit, e. g. “If you happen to be passing just pop in and see me, please”.

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I know just how it is: a phrase used to express concern and sympathetic understanding

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mum and dad: the speaker’s way of referrring to herself and her husband

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keep half an eye on: pay some attention to

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too good to be true: a fixed phrase (так хорошо, что и не верится; невероятно)

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allowing for: taking into account

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a lot to offer: a fixed phrase often used for referring to something which has a number of desirable features

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I tell you what: a colloquial way of introducing a suggestion

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from over the road: the equivalent in less idiomatic English would be “who live on the other side of the road”

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pop around: pop into

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what with the children and the holiday traffic: the sense here is that “because of the children and the holiday traffic” the length of the drive will be a problem. This use of “what with” to mean something like “because of, in view of is quite common in conversational English; e.g. “What with doing the housework and the shopping, I never have a moment to spare”.